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Avoid losing service.
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Order a free
replacement
phone today!
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Dear ##first_name##,
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A lack of action will result in a total loss of
service and in the inability to make or
receive
calls, including emergency calls.
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The 3G/non-VoLTE network your phone
and
SIM card rely on is being shut down soon and
replaced by Voice Over LTE (VoLTE).
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Order a
FREE VoLTE phone replacement
today to keep your service.
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Phone models may vary.
Offer valid until ##expiration_date##.
Your new phone will come equipped with a VoLTE-ready
SIM card. It is crucial that you do not switch it with your
current one, as this will cause you to lose service.
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Visit VoLTE Central for
helpful videos and resources
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See what VoLTE can offer you, learn how to
activate your upgrade, and more.
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Learn more about VoLTE
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If you have questions, please call us for
assistance at 1-866-667-6437.
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Offer Details:
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Offer available online only. Offer only applicable for a single
use and one phone per customer.
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All phones available online and in-store are VoLTE-ready.
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Smartphone customers: You will keep your Plan, balance,
and benefits once your upgrade is complete.
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$30 Plan customers upgrading to a Smartphone will require
an Unlimited Service Plan starting at $35. The ALL YOU NEED
plan is not compatible with smartphones, and you will lose
your minutes, texts, data, and service days along with any
Service plan in reserve as they will not transfer.
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Your current Straight Talk Service Plan will remain available
for use on VoLTE-ready phones at least until Nov. 23, 2024.
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By accepting this offer you agree to transfer your service to
your new phone. If you do not do so, we reserve the right to
provide an automatic transfer.
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When upgrading to VoLTE, your coverage may be affected.
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Phones purchased online under $##udf1## are not eligible
for refund on the remaining offer balance.
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If you recently upgraded to a VoLTE phone,
please disregard this message.
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Straight Talk is now part of Verizon.
Click here for more information.
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