Make your ACP payment today
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We have not yet received your monthly payment
for your service. To avoid being moved to the ACP
No-Cost Plan with reduced benefits, please be
sure to make your payment.
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Straight Talk Phone Number:
##cell_number##
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Service End Date:
##due_date##
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3 WAYS TO MAKE YOUR PAYMENT
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For your convenience, there are three easy
payment options available!
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PAY WITH MY ACCOUNT
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Log in to your My
Account.
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From your dashboard, select ‘‘Manage Lines’’.
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Click
‘‘Refill your plan’’.
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Select the plan of your choice and click ‘‘Continue’’.
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Confirm your purchase to complete your refill.
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MAKE YOUR PAYMENT ONLINE
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Enter your phone number.
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Select the plan of your choice and click ‘‘Continue’’.
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Enter your payment details.
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Submit your payment to complete your refill.
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CALL US TO MAKE
YOUR PAYMENT
WITH OUR CUSTOMER CARE AGENTS
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1-877-430-2355
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TracFone Wireless, Inc. offers plans under its brands that can be supported
by Lifeline, the Affordable Connectivity Program (ACP), or both. Lifeline is a
government benefit program. Only eligible consumers may enroll
in
Lifeline. ACP is a government benefit program operated by the Federal
Communications Commission. Households may be eligible for ACP if they
are qualified for Lifeline, free or reduced-price school lunches or
breakfasts, Special Supplemental Nutrition Program for Women, Infants
and Children (WIC), a Pell Grant, or have income less than or equal to 200%
of the Federal Poverty
Guidelines. Lifeline and ACP supported services are
non-transferable and limited to one per household.
When you enroll in ACP or Lifeline with us, you consent to our sharing your
information with the Universal Service Administrative Company to ensure
the proper administration of these programs. You authorize us to
communicate any information
provided to us to the Universal Service
Administrative Company for the purpose of providing the Lifeline and/or
ACP Benefit to you. If you currently receive ACP or Lifeline from another
provider and you enroll in those programs with us, your other ACP and/or
Lifeline benefit with the other provider will be terminated. You are not
required to enroll in ACP to enroll in Lifeline or to enroll in
Lifeline to enroll
in ACP. You may choose to enroll with us in ACP, Lifeline, or both or you
may choose another provider for either or both government discounts.
Your service will be subject to the Terms and Conditions for the brand and
plan that you select. All services are provided by TracFone Wireless Inc.
The service
upload/download speeds and data caps vary based on the
available Lifeline and/or ACP qualifying plan that you select and the
capabilities of your device; please visit https://www.straighttalk.com
for
information of available plans, their terms and conditions, and a list of
available
connected devices which you may purchase. ACP Customer
service may be reached at 1-833-333-9227. Upon the conclusion of the
ACP
benefit, if you choose to continue to use our service, it will be subject to
the regular
rates, terms, and conditions for the plan you select.
If you have any concerns or questions about potential fraud or other
misconduct associated with our Lifeline or Affordable Connectivity
Programs, our Compliance Hotline is available 24 hours a
day, 7 days a
week. The Compliance Hotline allows reports to be made anonymously to
Verizon, our parent company.
Website: http://verizonethics.com
Email: ethics@verizon.com
Phone: 844-894-8433
When you purchase, activate, or use a Straight Talk product or Straight Talk Wireless services, you agree to comply with the latest
Terms and
Conditions of Service,
which are subject to change from time to time
without
notice. Straight Talk® is a registered trademark of TracFone
Wireless,
Inc. ©##year## TracFone Wireless, Inc. 9700 NW 112th Avenue,
Miami, FL 33178. All rights reserved.
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