Make your ACP payment today
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| To keep enjoying your Service Plan through the
Affordable Connectivity Program, and to avoid being moved to the ACP no-cost plan with lower benefits, please make your co-payment before your Service End Date. |
Straight Talk Phone Number:
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Service End Date:
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For your convenience, you have three ways
to make your monthly ACP co-payment: |
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| ENROLL IN
AUTO-REFILL∞ |
| Enjoy peace of mind with monthly automatic
payments. We’ll notify you before and after every charge. |
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| MAKE YOUR CO-PAYMENT ONLINE |
| Visit the Straight Talk website and log in to My Account. |
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| CALL CUSTOMER SERVICE |
| Make your co-payments with our customer care agents. |
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| IMPORTANT! |
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| You can use your ACP benefit and make a co-payment to purchase a monthly plan on any day of the month. We’ll keep the new plan on reserve, and apply it to your service on your service end date. |
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| Do not purchase airtime cards in retail stores as they’re not compatible with the ACP Program. |
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∞A credit or Debit card is required for enrollment.
TracFone Wireless, Inc. offers plans under its brands that can be supported by Lifeline, the Affordable Connectivity
Program (ACP), or both. Lifeline is a government benefit program. Only eligible consumers may enroll in Lifeline. ACP is a government benefit program operated by the Federal Communications Commission. Households may be eligible for ACP if they are qualified for Lifeline, free or reduced-price school lunches or breakfasts, Special Supplemental Nutrition Program for Women, Infants and Children
(WIC), a Pell Grant, or have income less than or equal to 200% of the Federal Poverty Guidelines. Lifeline and ACP supported services are non-transferable and limited to one per household.
When you enroll in ACP or Lifeline with us, you consent to our sharing your information with the Universal Service Administrative Company to ensure the proper administration of these
programs. You authorize us to communicate any information provided to us to the Universal Service Administrative Company for the purpose of providing the Lifeline and/or ACP Benefit to you. If you currently receive ACP or Lifeline from another provider and you enroll in those programs with us, your other ACP and/or Lifeline benefit with the other provider will be terminated. You are not required
to enroll in ACP to enroll in Lifeline or to enroll in Lifeline to enroll in ACP. You may choose to enroll with us in ACP, Lifeline, or both or you may choose another provider for either or both government discounts.
Your service will be subject to the Terms and Conditions for the brand and plan that you select. All services are provided by TracFone Wireless Inc., a
Verizon company. The service upload/download speeds and data caps vary based on the available Lifeline and/or ACP qualifying plan that you select and the capabilities of your device; please visit
https://www.straighttalk.com for information of available plans, their terms and conditions, and a list of available connected devices which you may purchase. ACP Customer service may be reached at 1-833-333-9227. Upon the conclusion of the ACP benefit, if you choose to continue to use our service, it will be subject to the regular rates, terms, and conditions for the plan you select.
If you have any concerns or questions about potential fraud or other misconduct associated with our Lifeline or Affordable Connectivity Programs, our Compliance Hotline is
available 24 hours a day, 7 days a week. The Compliance Hotline allows reports to be made anonymously to Verizon, our parent company.
Website: http://verizonethics.com
Email: ethics@verizon.com
Phone: 844-894-8433
When you purchase, activate, or use a Straight Talk product or Straight Talk Wireless services, you agree to comply with the latest
Terms and Conditions of Service,
which are subject to change from time to time without
notice.
Straight Talk is a registered trademark of TracFone Wireless, Inc., a Verizon company. © ##year## TRACFONE. 9700 NW 112th Avenue, Miami, FL 33178.
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