Learn more about the changes
affecting your ACP discount.
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We’re working hard to
keep you connected! |
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| Dear Straight Talk Customer, |
| The Federal Communications Commission (FCC) announced that the Affordable Connectivity Program (ACP) is ending, and April 2024 will be the last fully funded month for your discount if Congress does not provide additional funding. |
| All ACP customers on all service providers will be affected but we have made it our highest priority to keep you connected. Even if Congress does not provide additional ACP funding after April, and the FCC
only authorizes a partial discount in May, Straight Talk will fully fund your ACP discount through May 31st, 2024. This will give Congress more time to fund the ACP benefit without impacting you. |
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You can help save your
ACP discount today |
| Fill out a quick online
form urging Congress to continue funding ACP so you can keep your benefits. |
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What will happen when ACP
comes to an end? |
| You may select and pay for any plan we offer but there is no obligation to purchase a service plan after your ACP discount ends. Straight Talk gives you the flexibility to change plans monthly to fit your wireless needs. |
| Standard Terms & Conditions apply. |
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When using this App, standard data rates may apply. Information may be transmitted with a delay and may not reflect actual balances.
TracFone Wireless, Inc. offers plans under its brands that can be supported by Lifeline, the Affordable Connectivity Program (ACP), or both. Lifeline is a government benefit program. Only eligible consumers may enroll in Lifeline. ACP is a government benefit program operated by the Federal Communications Commission. Households may be eligible for ACP if they are qualified
for Lifeline, free or reduced-price school lunches or breakfasts, Special Supplemental Nutrition Program for Women, Infants and Children (WIC), a Pell Grant, or have income less than or equal to 200% of the Federal Poverty Guidelines. Lifeline and ACP supported services are non-transferable and limited to one per household.
When you enroll in ACP or Lifeline with us, you
consent to our sharing your information with the Universal Service Administrative Company to ensure the proper administration of these programs. You authorize us to communicate any information provided to us to the Universal Service Administrative Company for the purpose of providing the Lifeline and/or ACP Benefit to you. If you currently receive ACP or Lifeline from another provider and you
enroll in those programs with us, your other ACP and/or Lifeline benefit with the other provider will be terminated. You are not required to enroll in ACP to enroll in Lifeline or to enroll in Lifeline to enroll in ACP. You may choose to enroll with us in ACP, Lifeline, or both or you may choose another provider for either or both government discounts.
Your service will be
subject to the Terms and Conditions for the brand and plan that you select. All services are provided by TracFone Wireless Inc., a Verizon company. The service upload/download speeds and data caps vary based on the available Lifeline and/or ACP qualifying plan that you select and the capabilities of your device; please visit https://www.straighttalk.com for information of available plans, their terms and conditions, and a list of available connected devices which you may purchase. ACP Customer service may be reached at 1-833-333-9227. Upon the conclusion of the ACP benefit, if you choose to continue to use our service, it will be subject to the regular rates, terms, and conditions for the plan you select.
If
you have any concerns or questions about potential fraud or other misconduct associated with our Lifeline or Affordable Connectivity Programs, our Compliance Hotline is available 24 hours a day, 7 days a week. The Compliance Hotline allows reports to be made anonymously to Verizon, our parent company.
Website: http://verizonethics.com
Email: ethics@verizon.com
Phone: 844-894-8433
When you purchase, activate, or use a Straight Talk product or Straight Talk Wireless services, you agree to comply with
the latest
Terms and Conditions of Service, which are subject to change
from time to time without notice.
Straight Talk is a registered trademark of TracFone Wireless, Inc., a Verizon company. © ##year## TRACFONE. 9700 NW 112th Avenue, Miami, FL 33178.
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