Important Federal Government changes to your service
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The Federal
Emergency Broadband Benefit
(EBB) program, that was funding your FREE
service on
Straight Talk will be
ending on
February 28th and will be replaced with the
Federal
Affordable Connectivity Program
(ACP)
which will reduce
the monthly ”discount”
(subsidy) to $30.
Because you are a valued Straight Talk
customer, we will
gladly cover the cost
of
providing you with the same great benefits
that you are currently receiving with
the EBB
through
the Affordable
Connectivity
Program on Straight Talk.
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These Enhanced ACP
Benefits are non-transferable
and will not be available to new customers. The
Enhanced ACP Benefits
will be available to you until
further notice if you remain eligible for the ACP and
continue using
our service.
Unfortunately, Federal law
requires that we disconnect any customer who does
not use their service.
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HOW TO MAINTAIN YOUR FREE
ENHANCED ACP BENEFITS
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To keep these Enhanced ACP Benefits with
Straight Talk the Federal Government
requires
that:
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You may cancel your service, opt-out of the
Affordable Connectivity
Program, or switch
providers at any time. However, doing so will
result in de-enrollment from the ACP through
Straight Talk, the loss of your Enhanced ACP Benefits, and you
will be responsible for paying the undiscounted
rates for your cellular service.
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Once de-enrolled, if you want to rejoin the
ACP program, the Federal
Government
requires you to reapply. At that point, if
accepted back into the ACP, you will receive the
standard ACP benefits and not the Enhanced
ACP Benefits
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REMEMBER
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To keep your FREE Service with Enhanced ACP
Benefits:
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1) you must use your service by making a call,
sending a text, or using the Internet without Wi-Fi
at
least once every 30 days, and
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2) if you sign up for ACP discounts with any other
company, you will permanently lose your Enhanced
ACP Benefits on Straight Talk and
you will be
responsible for paying the undiscounted rates
for your cellular service.
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For more information regarding the Affordable Connectivity Program (ACP) visit
https://www.fcc.gov/acp.
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