Your Auto-Refill enrollment was canceled.
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Per your request, your phone number ##cell_number## is no longer enrolled in Auto-Refill∞.
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Be sure to make your ACP co-payment by ##due_date## to continue enjoying your current plan.
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DON’T FORGET!
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Now that your Auto-Refill∞ is canceled, please make sure your ACP co-payment is made every month to keep using the benefits from the plan you selected.
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You can always get back on track with
Auto-Refill∞ when making your
co-payment by selecting
“Auto-Refill ON” at checkout. It’s that easy!
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∞A credit or debit card is required for enrollment. Auto-Refill available on select plans only.
TracFone Wireless, Inc. offers plans under its brands that can
be supported
by Lifeline, the Affordable Connectivity Program (ACP), or both. Lifeline is a
government benefit program. Only eligible consumers may enroll in
Lifeline. ACP is a government benefit program operated by the Federal
Communications Commission. Households may be eligible for ACP if they
are qualified for Lifeline, free or reduced-price school lunches or
breakfasts, Special
Supplemental Nutrition Program for Women, Infants
and Children (WIC), a Pell Grant, or have income less than or equal to 200%
of the Federal Poverty Guidelines. Lifeline and ACP supported services are
non-transferable and limited to one per household.
When you enroll in ACP or Lifeline with us, you consent to our sharing your
information with the Universal Service
Administrative Company to ensure
the proper administration of these programs. You authorize us to
communicate any information provided to us to the Universal Service
Administrative Company for the purpose of providing the Lifeline and/or
ACP Benefit to you. If you currently receive ACP or Lifeline from another
provider and you enroll in those programs with us, your other ACP and/or
Lifeline
benefit with the other provider will be terminated. You are not
required to enroll in ACP to enroll in Lifeline or to enroll in Lifeline to enroll
in ACP. You may choose to enroll with us in ACP, Lifeline, or both or you
may choose another provider for either or both government discounts.
Your service will be subject to the Terms and Conditions for the brand and
plan that
you select. All services are provided by TracFone Wireless Inc., a Verizon company. The
service upload/download speeds and data caps vary based on the available
Lifeline and/or ACP qualifying plan that you select and the capabilities of
your device; please visit https://www.straighttalk.com/ for information of
available plans, their terms and conditions, and a list of available
connected devices which you may purchase. ACP Customer service may be
reached at 1-833-333-9227. Upon the conclusion of the ACP benefit, if you
choose to continue to use our service, it will be subject to the regular
rates, terms, and conditions for the plan you select.
If you have any concerns or questions about potential fraud or other
misconduct associated with our Lifeline or Affordable
Connectivity
Programs, our Compliance Hotline is available 24 hours a day, 7 days a
week. The Compliance Hotline allows reports to be made anonymously to
Verizon, our parent company.
Website: http://verizonethics.com
Email: ethics@verizon.com
Phone: 844-894-8433
When you purchase, activate, or use a Straight Talk product or Straight Talk Wireless services, you agree to comply with the latest
Terms and Conditions of Service, which are subject to change from time to time without notice.
Straight Talk is a
registered trademark of TracFone Wireless, Inc., a Verizon company. © ##year## TRACFONE. 9700 NW 112th Avenue, Miami, FL 33178.
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